Introduce your projects
Describe your websites, technical requirements and current maintenance process.
WORDPRESS · For agencies
WordPress maintenance for agencies and web designers
Ongoing support starts after a website launches. We handle agreed technical tasks for individual client projects or a growing WordPress portfolio. You bring your project knowledge; together we define scope, contacts and working arrangements before any engagement.
Four details are enough for an initial discussion. There is no need to send credentials. You can edit the prepared message before sending it.
For agencies
Agree responsibilities before the first update
You know your clients, websites and existing workflows. We clarify which technical tasks we take on and how issues are communicated. Contacts, reporting and end-client communication are agreed before starting, so maintenance fits your agency processes.
You design websites. We handle ongoing WordPress maintenance. Web designers and agencies have a dedicated enquiry route, detailed collaboration FAQs and a documented agency case.
Tell us about your client projects
- 01Agency / website
- 02Approximate number of WordPress websites
- 03Website types, such as business site or shop
- 04Current maintenance and support required
Getting started
Agree the working arrangements
We agree scope, contacts, client communications, contracts, billing and terms.
Plan the handover together
We prepare the website overview, technical prerequisites and secure access exchange for the agreed start.
Maintenance scope and separately agreed work
Your chosen plan defines services and intervals. Additional fault investigations, malware removal, individual optimisation, new functionality and content changes are not automatically part of maintenance. Hosting and server administration are included only if expressly agreed. Chargeable additional work is discussed in advance.
Licence management
Repairs, troubleshooting and new functionality are agreed separately. Paid plugin and theme licences are additional costs. Professional and Signature offer optional licence management at €150 excl. VAT per licence plus vendor licence costs. You can instead supply suitable valid licences yourself.
Standard plan prices for reference
Public plan prices are a starting point. Tell us the number and types of websites and the support you need. Individual terms, contracts and billing are agreed before engagement. A flat discount or commission is not automatically promised.
Published agency reference
MediaCompany
MediaCompany is among our published customer references. The separate Hamburg agency case documents a specific repair intervention. It does not define an automatic repair entitlement under maintenance.
06/2026 · Repair / Emergency
Hamburg agency: suspicious activity investigated
Unusual backend behaviour prompted checks of the web server and database. Malicious code remnants were addressed during repair; final status “Clean & Ready”.
Read case study ↗06/2026 · Maintenance
NRW practice: website restored
An existing maintenance customer's WordPress installation was damaged. The practice website was restored; the published case records its status as “Online”.
Read case study ↗The published cases document individual interventions. Repairs are agreed separately and are not automatically included in a maintenance contract.
Questions about working with your agency
Which reseller prices apply?
Public plan prices are a starting point. Tell us the number and types of websites and the support you need. Individual terms, contracts and billing are agreed before engagement. A flat discount or commission is not automatically promised.
Who speaks to my clients? Is white label possible?
Together we decide the contacts, who communicates with the end client and who receives reports. If you want to operate under your own brand, say so in your enquiry. Whether and how this can work must be expressly agreed.
Can you support WooCommerce and multisite?
WooCommerce support belongs to Signature. Shop requirements are discussed before takeover. WordPress multisite is available only on enquiry. Mention shops, multisite and other technical requirements in your first message.
Are repairs included?
Your chosen plan defines services and intervals. Additional fault investigations, malware removal, individual optimisation, new functionality and content changes are not automatically part of maintenance. Hosting and server administration are included only if expressly agreed. Chargeable additional work is discussed in advance.
Licence management
Repairs, troubleshooting and new functionality are agreed separately. Paid plugin and theme licences are additional costs. Professional and Signature offer optional licence management at €150 excl. VAT per licence plus vendor licence costs. You can instead supply suitable valid licences yourself.
How do we get started?
First introduce your projects and required support. We then agree services, contacts, client communications, contracts and billing. Handover and secure access exchange are planned afterwards. An enquiry alone starts no subscription or payment.
For agencies
Tell us about your client projects
Four details are enough for an initial discussion. There is no need to send credentials. You can edit the prepared message before sending it.
Discuss a partnership without commitment ↗Opens your email app with a prepared message. Only you send it. For webmail: info@wartungshelden.de. Please do not send passwords.
info@wartungshelden.de
WordPress maintenance for agencies and web designers
- Agency / website: …
- Approximate number of WordPress websites: …
- Website types, such as business site or shop: …
- Current maintenance and support required: …